Frequently Asked Questions

Everything you need to know about shopping with UniMarket

How do you ensure the freshness of perishable items?

We use climate-controlled packaging and express shipping to ensure that all fresh and frozen goods arrive at your doorstep in peak condition.

What is UniMarket's return policy for food products?

Due to health and safety regulations, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact us within 24 hours for a full refund or replacement.

Do you offer international shipping?

Currently, we only ship within the continental United States to maintain the quality and safety standards of our food products during transit.

How can I track the status of my grocery delivery?

Once your order is dispatched, you will receive an email with a tracking link and an estimated delivery window to ensure you are available to receive your items.

Are there organic or gluten-free options available?

Yes, UniMarket offers a wide range of organic, gluten-free, and vegan products. You can use our shop filters to easily find items that meet your dietary requirements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.